Safeguarding Your Personal Information and Ensuring Transparency

Type of data collected, how it is used, and the user's rights regarding their personal information.

At Crompton Partners, we collect various types of data to provide tailored services and enhance user experience. This includes personal information such as your name, contact details, and preferences, as well as property information related to your interests. We also gather data on your website usage and communications with us. This information is used to deliver requested services, personalize experiences, and improve our offerings. You have rights regarding your personal information, including access, rectification, erasure, and data portability, as well as the ability to opt out of marketing communications. We prioritize data protection and confidentiality and welcome any questions or concerns you may have about our practices.

Cookies and tracking technologies used on the website, and how users can manage their preferences.

Crompton Partners employs cookies and tracking technologies to enhance user experience and gain insights into website usage patterns. Cookies, small text files stored on your device, help personalize your experience, remember preferences, and analyse website traffic. The essential cookies are used for basic website functions, analytical cookies to gather data on user behaviour, advertising cookies for targeted advertising, and preference cookies for personalized settings. Users can manage cookie preferences via their web browser settings, though disabling certain types may affect website functionality. Additionally, users can opt out of personalized advertising through industry opt-out tools. Crompton Partners prioritizes transparency and respects user privacy preferences regarding cookie usage, and welcomes any inquiries or concerns.

Protocols in place to protect user data and the measures taken to ensure data security.

At our real estate company, we prioritize the protection and security of user data through comprehensive protocols and measures. We implement strict access controls to limit unauthorized access to sensitive information, ensuring that only authorized personnel can access and handle user data. Our data encryption practices safeguard data transmission, preventing interception or tampering during communication. Regular security audits and assessments are conducted to identify and address potential vulnerabilities in our systems and processes. We also adhere to industry best practices and compliance standards, such as GDPR and CCPA, to ensure the lawful and ethical handling of user data. Additionally, employee training programs educate our staff on data security protocols and privacy regulations, fostering a culture of awareness and accountability. In the event of a data breach, we have established incident response procedures to promptly mitigate the impact and notify affected users. Our commitment to data security underscores our dedication to maintaining user trust and confidentiality throughout their interactions with our services.

How users can access, modify, or delete their personal information, as well as contact information for privacy-related inquiries.

To access, modify, or delete your personal information held on Crompton Partners website, please follow these steps:

·      Accessing Personal Information: You can request access to your personal information by contacting our privacy team using the contact information provided below.

·      Modifying Personal Information: If you need to update or modify any of your personal information, such as your contact details or preferences, please reach out to our privacy team with the specific changes you would like to make.

·      Deleting Personal Information: If you wish to delete your personal information from our records, you can submit a deletion request to our privacy team. Please note that certain information may be retained for legal or legitimate business purposes, but we will make every effort to honour your request to the fullest extent possible.

·      For privacy-related inquiries, including questions about our data practices, requests to access, modify, or delete personal information, or concerns about privacy and security, please contact our privacy team using the following contact information:

Crompton Partners Estate Agents

Privacy Team

Address:

International Tennis Centre, Zayed Sports City, Abu Dhabi

Email:

enquiries@cromptonpartners.com

Phone:

+971 (2) 441 7780

Information on third-party service providers, data sharing, and disclosure requirements.

Crompton Partners Estate Agents engages third-party service providers for various operational tasks such as website hosting, analytics, advertising, and customer support. These providers may access user data for service provision, but they are contractually bound to maintain confidentiality and use data only for specified purposes. We may share user data with third parties for advertising, transaction processing, legal compliance, or business transfers, ensuring compliance with privacy laws and implementing necessary safeguards. Our privacy policy details data-sharing practices and user rights. For inquiries, please contact our privacy team.

Policy regarding the transfer of data across borders, especially relevant for international users or services.

Crompton Partners Estate Agents maintains a stringent policy regarding the transfer of data across borders, particularly pertinent for international users or services. We adhere to applicable data protection laws and regulations, including GDPR and CCPA, ensuring that any cross-border data transfers comply with these standards. When transferring data to countries outside of the jurisdiction where the data was collected, we implement appropriate safeguards to protect the confidentiality and security of user information. These safeguards may include standard contractual clauses, binding corporate rules, or adherence to recognized international frameworks for data protection. Our commitment to data privacy extends globally, and we strive to uphold the highest standards of privacy and security for all users, regardless of their location.

Children's Privacy

Ensuring the privacy and safety of children online is paramount at Crompton Partners Estate Agents. In compliance with laws such as the Children's Online Privacy Protection Act (COPPA), we do not knowingly collect personal information from children under the age of 13 without verifiable parental consent. If we become aware that we have inadvertently collected personal information from a child under 13 without parental consent, we will take immediate steps to delete such information from our records. Parents or legal guardians who believe that their child has provided us with personal information without their consent can contact us to request the removal of this information. We are committed to protecting the privacy of children and encourage parents to actively monitor and supervise their children's online activities to ensure a safe and secure browsing experience.

How the privacy policy may be updated and how users will be informed about these changes.

At Crompton Partners, we are committed to maintaining transparency and keeping our users informed about any updates to our privacy policy. When we make changes to our privacy policy, we will provide notice to users through prominent announcements on our website or through direct communication channels such as email. These announcements will highlight the nature of the changes and their effective date, giving users ample opportunity to review the updated policy and understand how it may affect their privacy rights. Additionally, the revised privacy policy will be made readily accessible on our website for users to review at their convenience. We encourage users to regularly check our privacy policy for any updates to stay informed about how we collect, use, and protect their personal information. If you have any questions or concerns about our privacy policy updates, please don't hesitate to contact our privacy team for clarification.

If you have any questions or concerns regarding our privacy policy, we're here to help. Your privacy matters to us, and we strive to ensure transparency and clarity in all our practices. Whether you seek clarification on how your data is collected, stored, or used, or if you have any suggestions for improvement, our dedicated privacy team is ready to assist you. Don't hesitate to reach out to us via email, phone, or through our website's contact form. Your feedback is valuable to us as we continue to uphold the highest standards of privacy protection for all our users. We look forward to hearing from you and addressing any inquiries you may have.